What ingredients are in your candles?
Our candles are made with natural, renewable soy wax; vegan-friendly, cruelty-free fragrance; and cotton wicks or wooden wicks.
All of our products are poured into re-cyclable glass containers, labelled by hand, carefully packaged and then dispatched from Hampshire, UK.
What is soy wax and why do you use it?
Soy wax is a vegetable wax extracted from soybean oil, which is vegan and environmentally friendly. We use only 100% soy wax in our candles as it has a cleaner and longer burn than traditional petroleum-based, paraffin candles. Soy wax burns approximately 40-50% slower than paraffin wax and is an excellent fragrance carrier, giving you many hours of enjoyment.
How can I prolong the life of my candles?
Follow these simple tips to get the most out of your candles.
Are your products made with essential or fragrance oils?
We use a range of the highest quality fragrance oils in our candles for the best possible results. This allows us to create safe, great performing products in a complex range of scents. Each product we make is vegan-friendly, phthalate-free and never tested on animals.
Can my order be sent as a gift directly to the recipient?
Absolutely! Just remember to add their address as the delivery address (different to billing address) at the checkout. Leave us a message if you would like to include a gift note.
We don’t include invoices or other financial information inside the box.
Do you offer any promo codes?
We do! Sign up for our newsletter to receive a 10% off coupon code for your first order and be first to know about our new products, sales and future special offers.
Can I send empty candle jars back for a refill?
Currently we aren’t able to offer refills but you can easily clean the remaining wax with hot water and soap at home to repurpose it. Our customers get very creative and reuse the jars as little plant pots or storage for ‘bits and bobs’. We do not recommend to use the jars for food storage.
Can you make a bespoke candle?
We would love to, but only possible for a minimum order of 50 candles (wedding favours, event goodie bags etc). Please get in touch to discuss your needs and we'll provide options.
How can I become a stockist?
If you would like to become our stockist, please contact us at firstname.lastname@example.org and include a brief description of your company. We will get back to you as soon as possible to discuss the details.
We hope these answers are helpful for you but if you have any other questions please contact us here.